Our guarantee is very simple you must be 100% satisfied.

We guarantee fresh, beautiful floral arrangements, plants and quality specialty gifts that the recipient is sure to enjoy. If for some reason you are not satisfied with your purchase within 48 hours of delivery, please contact us by e-mail or by phone at 503-285-7714 or 1-888-292-7714. Some flowers such as iris and other spring flowers which have a naturally short vase life may be excluded from this guarantee.

Our guarantee is an unconditional replacement or money back guarantee on anything we deliver or wire to another shop. If your order was not delivered in the Portland area we will contact the filling florist and request the flowers be replaced. If you wish a refund, we ask that you arrange with the filling florist to have the flowers picked up or returned to them and we will process a full refund for you.

Our Substitution Policy

Our substitution policy is:

1. Timely delivery - floral gifts are important emotional statements using Flowers as the medium. Timely delivery is of the utmost importance. If we or one of our select florists are out of a particular decorative element such as a basket or vase, a similar one of equal or greater value will be used.

2. The "look and feel" of the arrangement will be as close as possible. We and our select florists will pay close attention to design elements such as size, style, color balance, and when substitution is necessary, similarly shaped flowers will be used.

3. Freshness is very important. This is why substitution is allowed, because of regional differences in availability, florists are allowed to use what they have the best and freshest varieties of.

4. Creativity - our network and experience has allowed us to choose exemplary florists who we can trust to interpret your emotional statement with all of the above elements. We have handled many thousands of local and long distance flower deliveries, and have many happy returning customers.

Our Delivery Policy

Our delivery drivers will attempt delivery between 8AM and 8PM.  We do not guarantee deliveries at any particular time of the day with the exception of funeral services without speaking to our shop in advance .  We require a signature on all deliveries left with a person.  We may leave deliveries on a porch or with a neighbor and will tag the recipients door.  Deliveries will be left at the drivers discretion.  

Please place your flower order by 3 PM PST for same day deliveries in our local area. We do offer express delivery for an additional charge.  Please contact us at 888-292-7714 for availability.  

Please remember correct phone numbers and addresses help us in meeting your requests. Please double check all information you provide us.

Areas We Serve

Our florist shop delivers flowers to the following Oregon cities in our own vehicles:
Portland, Beaverton, Milwaukie, Aloha, Hillsboro, Sherwood, Clackamas, Gresham, Troutdale, Happy Valley, Gladstone, Oregon City, Boring, Oak Grove, Lake Oswego, West Linn, Durham, Beaver Creek, Charbonneau, Boring, Fairview, King City, Maywood Park, Sauvies Island, Sandy, Tualatin, Wood Village 

Our florist shop delivers flowers to the following Washington cities in our own vehicles:
Camas, Vancouver, Washougal, Battle Ground, Ridgefield

We arrange for delivery of your flower orders anywhere else in the world over our networks of florists. We use professional florists had selected by us so you need never worry and if there is ever a problem we are only an email or phone call away.